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Privacy Policy

Personal details & use of information:

If you choose to participate in a Figs & Rouge (We) campaign or if you participate in a survey and online competitions, we will collect and process some of your personal data. This includes your name and email address.

We use your data to enable you to access our website(s). To enable you to access our website(s), to improve your user experience and/or to ensure proper use of our services.   We will never use this collected information to determine your identity.

We use your personal information to send you marketing content via email.

We may collect the following information during each of your visits: 

  • Usage Data: technical information about your device, including device-specific information such as your hardware model, operating system version, unique device identifier, language settings and system permissions; Details of your visits, including the full Uniform Resource Locator (“URL”) clickstream to, through and from our Services (including date and time); 

  • Analytics data: your IP address, operating system and browser type; Page visits, duration of visits and page interactions (such as scrolling, finger gestures, clicks and mouse-overs).

  • Advertising data: Information about the origin of your visit from social media or search engines may be shared with our partners, along with any identification number of a respective website visit.

We may share your personal data between subsidiaries within the Orta Skincare group for as long as this is necessary to operate our websites and direct products and/or to provide our services. Access is always controlled on a need-to-know basis and it is intended that our subsidiaries are not considered “third parties” and are all GDPR compliant.

Your personal information may be transferred to our trusted third parties in the following circumstances: 

  • to operate our website(s) – e.g. to technical service providers

  • to provide you with our services - e.g. payment processors, logistics/shipping companies, CRM and other IT tools to store your information and communicate with you;

  • necessary for our business – e.g. B. professional and legal advisors  

  • In addition, we will not share your personal information with third parties, except for the following purposes:  

  • If we sell or buy a business or assets: We may disclose your personal information to the prospective seller or buyer of such business or assets. The same applies in the event that we, or substantially all of our assets, are acquired by a third party, in which case personal information about our members would be one of the assets transferred. In these cases, the disclosure of your personal data would be based on our legitimate interest.

  • If we are forced to disclose or pass on your personal data to the police, a public authority or other competent body in order to comply with our legal obligations (e.g. to ensure information security at all times or to protect ourselves against attempted fraud) 

  • If we are required to disclose and share your personal data with law enforcement authorities or other government bodies, or on the basis of EU law or the law of a Member State.

 

 

Rights as a user:

As a “data subject” you have various rights in relation to your personal data, such as the right to information, deletion, correction, restriction of processing, data portability, complaint to a supervisory authority, revocation of your consent and objection to certain data processing operations. If you would like to exercise one or more rights, please send us an email to: fandrskincare@gmail.com If the processing of your personal data is based on your prior consent, you have the right to revoke such consent at any time under the conditions of (Article 7 GDPR). Please note that this does not affect the lawfulness of processing based on consent until the time of withdrawal.

 

Data retention policy: Duration of storage: 5 years after your last activity with one or more of our websites.

 

 

Internal transfer of data:

While using our Services, we may process some of your data between our own brands and products (including but not limited to CANOPY which belong entirely to the Orta Skincare group). This may include the following data: name and email address.

We do this to provide you with relevant information about our own brand(s), to ensure that you have the opportunity to participate in customer research (e.g. surveys) and to receive the correct marketing information (including marketing for our own direct products). 

 

You can object to this data processing at any time by sending us an email at: fandrskincare@gmail.com

You can also change your marketing preferences at any time by using the link at the bottom of each marketing email or by sending us an unsubscribe request by email: fandrskincare@gmail.com

 

Contact Information: (We) Orta Skincare Limited, 41 Westminster Road, Hoole, Chester, CH2 3AX. UK. / fandrskincare@gmail.com

 

Please note that our websites are not intended for and should not be used by children under 18 years of age. We therefore do not intentionally collect personal information from anyone under the age of 18 unless we have received prior parental consent.

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